Crystal Story

  • Crystal Group is committed to providing exceptional after-sales services, with authorized service centers strategically located across Egypt and a dedicated customer service team. The company also operates retail showrooms to cater directly to consumers and maintains a manufacturing facility in Burj Al Arab for assembling smaller appliances.
  • Crystal Group’s unwavering commitment to quality, innovation, and customer satisfaction has cemented its position as a household name in the Egyptian home appliance industry. The company continues to thrive, expanding its product offerings and strengthening its presence across the nation, solidifying its legacy as a trusted provider of home appliances for generations to come.
  • Crystal Group is a leading Egyptian home appliances company with a rich history spanning over five decades. Founded in 1974 by brothers Ahmed and Gamal El-Marangoz, the company established one of the oldest home appliances showrooms in Egypt that same year. Now the company became an agent for globally recognized companies in the world like Fulgor, Ocean, Panasonic, Jetair, etc.
  • Today, Crystal Group stands as one of the largest home appliance companies in the Egyptian market, employing over 75 employees and boasting an extensive distribution network of over 500 points of sale nationwide. The company collaborates with prominent distributors such as Raya, B-Tech, etc… ensuring its products reach a wide customer base.

Our Vision

“To cover Egypt with world class appliances & the finest customer experience”

Our Mission

“To Prioritize the customer satisfaction and offer high quality & premium products”

Our Ethics

We believe in the Right …

  • To be free from discrimination and harassment of all types.

  • To a safe workplace free of dangerous conditions, toxic substances, and other potential safety hazards.

  • To be free from retaliation for filing a claim or complaint against an employer.

  • To fair wages for work performed.